Frequently Asked Questions
Do you offer afterhours services?
Yes, a fee is charged based on the time and location of the service.
What are your hours of operation?
Monday through Saturday 8 am – 8 pm
Sunday 10 am – 6 pm
If my baggage doesn’t fit in the car, can you guys take the remaining baggage to the hotel?
Yes, transfer services are offered based on the time, delivery and choice of vehicle you choose.
When is my credit card going to be charged?
An authorization will be taken 24 hours before the rental.
What is the security deposit?
The security deposit ranges anywhere from $1,000 to $10,000 depending on the model of vehicle and the insurance being used.
Do you offer unlimited mileage (btw, remember that we offer different mileage for Miami and Atlanta)? What is the rate per mile after i reach the limit?
In Florida a range of 75 to 100 miles per day is offered. Each additional mile is based on the vehicle. In Georgia a range of 100 to 125 miles per day is offered. Each additional mile is based on the vehicle.
What are the methods of payment? Can I pay with cash (very typical question for Atlanta)?
All major credit cards are accepted. Cash or debit payment will require the customer to have insurance.
What is CDW?
Collision Damage Waiver.
Do i get a discount if i am a teacher/firefighter/police/military/florida resident/have a CDL license etc?
Yes, we offer a 10% discount.
Do we deliver to the airport and pick up at the airport?
Yes, we deliver and pick up at the airport of your choice.
How does the procedure with insurance works?
The name of the insurance company and policy number is required. An agent will verify coverage.
How old do i have to be to rent a vehicle?
21 years old with full coverage insurance or 25 years or older.